10 Secrets Some Car Service Centres Won’t Tell You

When you book a car service, you trust that the technicians will do their job properly and keep your vehicle running smoothly. However, there are a few secrets that many car service centres won’t tell you. In this article, we’ll reveal 10 of the most common so that you can be better informed when visiting car service centres now, and in the future!

1. You Don’t Have to get a Car Service at the Dealership

A common misconception is that you have to take your car back to the dealership for servicing in order to maintain your warranty. This is not true! As long as you follow the manufacturer’s recommended maintenance schedule and use quality parts, you can get your car serviced anywhere without voiding your warranty, provided you choose reputable car service centres.

2. Car Tyre Tales

“Your car tyres need changing.” Sounds familiar, doesn’t it? But here’s a nugget of wisdom: they might be just fine. The lifespan of car tyres is often under-quoted to push sales. Like an old tree, they may look worn but still stand strong. Ever wonder if there’s more tread life left than you’re led to believe? At Elite Garages, you can book a FREE tyre safety check to see whether or not you need new tyres.

3. Premium Fuel Isn’t Always Necessary

Many car manufacturers recommend the use of premium fuel, but the reality is that most cars don’t actually need it. Unless your vehicle specifically requires premium fuel, you can save money by using regular unleaded petrol or a specific type of diesel. Your car may even run better on lower-octane fuel.

4. Hidden Gems in Vehicle Diagnostics

Think of vehicle diagnostics like a doctor’s check-up. Now, would you prefer a quick glance or a thorough examination? Many car service centres rush this process, potentially missing out on underlying issues. The secret? A comprehensive diagnostic can unveil problems before they amplify.

5. The Untold Story of Wheel Alignment at Car Service Centres

Wheel alignment is akin to a well-rehearsed dance. Every movement, every turn is poetry in motion. But are you sometimes paying for a performance that’s less ballet and more…improvised jig? Car service centres can sometimes overlook this elegant dance, resulting in premature tyre wear and a less than smooth ride. Wheel alignment is a small price to pay for better fuel economy, tyre longevity and ride quality.

Recommended: What’s the difference between wheel alignment and wheel balancing?

6. Cambelt Replacement Realities

Cambelts are the silent heroes, the unsung melodies that keep your car’s engine singing. But, did you know that some car service centres can jump the gun, recommending replacements prematurely? Your cambelt might have more tunes to play before its final bow. If you think you need a cambelt replacement, contact your nearest Elite Garages branch.

7. Hidden Charges and Upselling

Ever received a bill that’s higher than the quoted amount with no explanation? The fine print can be as small as those numbers. Some car service centres upsell products or add hidden charges without your consent, leaving you shocked at the final cost. At Elite Garages, transparency is our promise to you.

8. Overpriced Spare Parts at Some Car Service Centres

From a tiny lightbulb to a major engine part, the prices of spare parts can vary tremendously between car service centres. Some common parts have significant mark-ups, while others are sold at reasonable rates. Do your research or ask for quotes before agreeing to any repairs. Reputable car service centres should be upfront and honest about their pricing, giving you peace of mind that you are getting fair deal.

Elite Garages Price Promise

9. Unnecessary Repairs

A secret as old as time, or at least, as old as cars. The script usually reads, “You need urgent repairs!” But is it fact, or a well-rehearsed drama? Knowing your car’s script by heart can turn the tables. Regular maintenance and having a second opinion can help you avoid being an unwitting star in this production.

Recommended: What type of car service do I need?

10. Generic versus Brand-specific Oil

Oil is to a car what blood is to our bodies. But does it always have to be top-tier, brand-specific nectar? Or is it a ploy to pour more money into already brimming coffers? Sometimes, the generic brand works just as well. Do your research, and you might just save a pretty penny. You can also ask our experienced, highly trained staff for advice or recommendations.

Another common misconception is that regular oil changes are enough to keep your car in top condition. While changing your oil regularly is important, it is just one part of a complete maintenance plan for your car. Other parts, such as filters, spark plugs, and fluids also need to be checked and replaced at certain intervals. Don’t just rely on oil changes, make sure your car receives all the necessary maintenance regardless of the car service centres.

Related: What type of oil does my car need?

Keep Car Service Centres Honest

Knowledge is a powerful tool, and it can help you to have a good relationship with car service centres. Don’t be afraid to ask questions and do your own research. Stay informed and stay in control of your car’s maintenance journey. After all, it’s your car and ultimately, your responsibility to ensure its well-being.

With these secrets in hand, you can now enter the world of car servicing with confidence and make informed decisions for your beloved vehicle. So go ahead, be empowered and keep those service centres honest! Your car will thank you for it.

At Elite Garages, we prioritise customer satisfaction and aim to provide quality services at fair prices. Contact us today for all your car service needs! We look forward to keeping your vehicle in top condition for years to come.


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Although many people choose to take their car to the dealership that sold them their car, there’s no obligation to do so. You can use a garage that either sells new cars from your car’s brand or any service centre that follows the manufacturer’s service schedule and uses original/manufacturer OEM approved parts.

It depends on your driving habits and conditions. Generally, it’s advised every two to three years, but always best to consult with a trusted vehicle technician and car service centre. It is best to opt for a wheel alignment every time your vehicle gets an oil change.

Absolutely. Always seek clarity on the origin and pricing. Remember, it’s your right to know where your money is going.

Not always. It often depends on the car’s make, model, and specific needs. Always consult the owner’s manual and consider seeking a second opinion.